(253) 722.3430 | 3800 Bridgeport Way W | Suite A-170 | University Place, WA
Provide initial assessment to determine chronic and/or acute health and life care needs
Develop a customized holistic plan of care for implementation
Assist the client in implementation of the care plan
Provide referrals to medical specialists
Educate the client, family, and other care team members on disease progression, symptom maintenance, and prevention of reoccurrence
Provide clear options for critical life care decision making
Manage and coordinate the healthcare needs
Manage and coordinate home maintenance needs
Review and mange medications
Facilitate communication between clients, families, and healthcare providers
Provide timely and regular updates to our client’s team of providers, family members, guardians, POA’s, and other team members
Act as an advocate for the care recipient promoting quality of life
Participate in face to face collaboration of care with client, physician, and other team members
Act as a liaison between physicians and other healthcare specialists
Coordinate services between primary care physician, specialists, and other team members
Visit the client on a regular basis to monitor progress and changes in condition
Monitor and evaluate changing circumstances to recommend any modifications to plan of care
Arrange for non-medical services (companion, housekeeper, driver, attorneys, estate planning, accountants, etc.)
Assist with insurance and benefit coordination
Coordinate ordering and maintenance of medical equipment
Counsel clients and families about end-of-life issues
When appropriate, help locate suitable living arrangements such as assisted living, memory care, or nursing care
Make quality referrals to attorneys and other professionals to assist with financial and business affairs
Provide recommendations for care, the available options, and associated costs
Provide referrals to caregivers and assist in interviewing, selection, and the hiring process
Manage, educate, train, and coordinate care with private caregivers and house staff
Provide client and team with concierge services, on-call 24 hours a day, 7 days a week
We sustain dignity in the clients we serve. We seek to truly understand and educate ourselves on the religious, social, cultural, and economic beliefs and structures of each client. With this understanding, we act as diplomats in assisting our client’s care team to understand and support the individual in their choices in a holistic manner.
Our mission statement is our intention and promise. Through upholding this promise and following the ethical principles of our disciplines and the Aging Life Care Association earnestly, we believe we can assist with positive change in our client’s life.
In honoring ourselves and each client we serve, we pride ourselves in speaking truthfully, clearly, timely, and professionally.
Success depends on preparation. We provide a thorough assessment of our client’s comprehensive needs. We work with our client and their team to develop a long-term plan to fit their values and needs. We manage the implementation of the plan to ensure it is applied in a way that reflects the client’s wishes and those involved are educated and informed. We continually monitor the plan’s effectiveness and evaluate for changes needed to continue effectiveness of the plan.
We have a duty to the betterment of our community and the clients we serve. We donate our time and services throughout the year to assist various non-profit organizations.
We are dedicated to discovering a transformative path for each client. We believe that through collaboration, education, and listening to our client’s needs, we will persevere and find positive healing actions that fosters wholeness for our clients and their team.
Our practice is rooted in the ethical foundations of our disciplines. We understand and value our responsibility as conscientious stewards in managing our client’s needs holistically.
Improving the lives we serve is the focal point for Matheny Healthcare Advocates. We are client-focused and value our client’s trust in the care and advocacy we provide.
Beth Eagen MSW
Care Manager, Eagen & Associates
Dr. Mary Moran PhD, MSW, LICSW
Personal Health Partner
Dr. Rosalie Nguyen, PharmD
Puget Sound Pharmacy / Everybody’s Healthcare Clinic
I am a registered nurse and CCM board certified case manager. I have over fifteen years’ experience working as a private aging life care manager and advocate for the chronically ill, mentally and physically disabled population. I have also worked in the hospital system as a care manager, which has provided me with the experience needed to navigate the complexities of our healthcare system, reduce hospital admissions, and work within the Medicare and Medicaid systems.
Prior to care management, I worked with Point Defiance AIDS Projects for over five years to assist the at-risk and homeless population in Pierce County by providing healthcare education, community referrals, street wound care, and drug treatment needs. I also have experience in clinical settings, working closely with nurse practitioners specializing in family care and chronic needs.
I specialize in aging life care. My experiences working as a care manager have provided me with the opportunity to work with incredibly brilliant clients who have been affected by debilitating trauma or diseases of the brain. This has prompted me to want a better understanding of the mind, its function, and affecting behavior to better assist my clients in improving their function and quality of life.
I believe in a holistic family/team approach to life care, where our client care is met through collaboration of multidisciplinary teams to address the whole person physically, psychologically, socially, emotionally, and spiritually. I enjoy educating and collaboratively problem solving with my clients, their families, and their other team members. I believe that life care should always be customized to meet the needs and lifestyle of the individual and I am a strong advocate to ensure my clients’ needs are heard and addressed.